Fix problems downloading Norton – Sometimes while downloading Norton the user may get error and download stop suddenly. The reason for such kind of error may be due to many reasons i.e. failure of the system to understand the new Software.
Fix problems downloading Norton
When an error occurs and your Norton stop downloading then you can try any of these methods to fix the issue.
Step 1: Restart your Computer
- Close all the tabs and programs running on your device.
- Click on the restart button and wait until your device starts.
- Try downloading the Norton again, if the problem still persists move to the next step.
Redownload Norton from the Start
- Go to the official Norton account on the web browser of your choice.
- If you are not signed in then you will be prompted to sign in to your account. Use the email address and password to sign in.
- Go to the Norton setup window and click on Norton Download Button.
- Click Agree and Download
- If the message appears “Trial period expired” then you are installing the wrong product. Make sure your subscription is active.
- If the subscription is not active then enter a new product key and continue with the download.
- Depending on your browser, follow these steps
- For Google Chrome: Look at the bottom of your Chrome screen, the recent download will be there. Double-click on it to open.
- For Firefox or Safari: Go to the top-right corner of the browser to access the file you just downloaded. Double-click on it to open.
- For Internet Explorer: The download will start automatically and click on Run to continue.
- The User Account Control window appears then click Yes to allow the Norton to make changes to your device.
- Follow further instructions and successfully download and install Norton on your device.
If the Problem is still not Fixed
- Delete the temporary files and other cache data
- Press Windows Key + R on your Windows Computer.
- In the Run dialog box, type temp and press enter.
- A list of all temporary files will appear. Select all and press delete key.
- Contact Customer Support Team
After following the above steps, your problem with Norton download still occurs then you need a skilled technician to help you fix the error. We can provide you a certified technician who will guide you and fix the issue.